Student Services Hub & Voices@SMU
Student Services Hub
The Student Services Hub (SSH), located at Basement 1 Concourse of SMU Li Ka Shing Library, is the University’s one-stop resource, knowledge and student services centre. At SSH, you will be able to seek assistance on just about any student-related issue.
Friendly student peer advisors will be on hand to help you through various transactions, resources and services. Additionally, the Hub’s counter staff can assist you with more complex enquiries.
SSH also offers a series of empowering workshops as part of its THRIVE Programme to support you and your SMU journey. You are encouraged to attend these complimentary workshops which promote active lifelong learning in today’s evolving world.
To find out more about our suite of service offerings, visit https://studentservices.smu.edu.sg/
STUDENT SERVICES HUB’S OPERATING HOURS:
Mondays – Fridays: 10am - 1pm & 2.30pm - 5pm
(excluding public holidays)
Please note that our operating hours may differ during the school holidays*.
*Kindly visit our website for updates, if any, to our operating hours.
Meanwhile, we still continue to serve you online, and can be reached at SSHelps@smu.edu.sg.
VISIT US AT:
Li Ka Shing Library
70 Stamford Road #B1–38A,
Singapore 178901
Tel: +65 6828 9696
Email: sshelps@smu.edu.sg
Voices@SMU
SMU endeavours to provide a safe study and work environment for all members of our community. We believe that everyone has the principal right to feel secure, protected and respected within SMU.
Voices@SMU, a unit that resides within Student Services Hub (SSH), assists and supports students (regardless of gender) affected by harassment, bullying or discrimination- including cases of sexual harassment or sexual assault.
As the designated central point of contact for such cases, Voices@SMU gives students (both reporting or accused parties) a safe and central place to be heard. Our trained staff work closely with SMU's professional counsellors (from Mrs Wong Kwok Leong Student Wellness Centre) and schools to explore options regarding their case and provide students with necessary assistance, and support for their decisions.
All matters or persons brought to the Unit’s attention will receive facilitated support and all cases will be treated with paramount confidentiality.
Find out more about what you can do by taking the mandatory online module on eLearn here (Navigation Path: eLearn > My courses > Supporting a Harassment Free Environment 2022) and do look out for further educational materials during the rest of your time with us.
For more information and resources, visit us at [ https://voices.smu.edu.sg/ ]
Email Voices@smu.edu.sg for more information, or to report harassment or violence cases.
For urgent or emergency situations, do contact SMU’s Campus Security (6828 0343), or inform the Singapore Police (999) immediately.
